Achieving Synergy - Displaying items by tag: communication

As a leader, you’ve probably worked on improving your communication skills. You will have read and implemented different strategies to improve your communication and hopefully you will have seen success.

For many people, though, they will still have negative communication experiences. Why is that? Why do we still have negative communication experiences even when we supposedly know what we need to do to communicate effectively?

Published in Communication

Have you ever reached a point in communication where things are just bad, to put it mildly? Despite our best intentions, communication can break down. If issues are not rectified, trust and relationships deteriorate to the point where people—good people—become antagonistic and aggressive in their communication. This happens in personal lives, and it happens at work.

A number of years ago, I was called in to help a client. The client was a large resources company here in Perth that worked closely with external service providers. At that time, a lot of work in the industry was being completed by external service providers, so the operating company needed to work extremely closely with external organisations on a daily basis. And, they needed efficient, effective, deep, and healthy communication for this to be a success. In this instance, the communication was failing in all areas and project disaster was a very real and rapidly approaching possibility. Read on to discover how we worked through the conflict and got the team on track to success. 

Published in Teams

If you’ve been following me for a while now, you’ll know that I often talk about the social aspect of being human and how it affects the way we work. That’s because I really do think that it’s key to business success, and is becoming increasingly important in a competitive and interconnected world. Quite simply, it’s our ability to collaborate that sets the human species apart, and ever increasingly, it’s the companies that harness this power appropriately that do well in the business arena.

Published in Communication

Would you like to work with you?

Saturday, 21 March 2015 14:33

Empathy is a key human trait. Societies, even in their most basic form, require us to be able to imagine life from another’s perspective.

Why trust is vital to lead

Tuesday, 12 April 2016 14:23

If you ask most people which trait they think is more important in a leader, trust or competence, the majority will answer competence. In general, we want other people to see us as being competent; yet, the trait we most look for in others when we meet them is trust (or rather, warmth).

Published in Communication

While there is no universally accepted definition of what leadership is, there are key aspects of leadership that nearly everyone can agree on. One of these is that a true leader will develop the people around them, and encourage them to support one another.

testimonial

I approached achieving SYNERGY as my team had recently gone through some considerable challenges and I believed it would be useful for us to look at our communication and working styles in order to develop stronger working relationships. As a team of human service professionals, we presented a unique challenge for Aileen as we are trained counsellors and frequently facilitate groups ourselves. Aileen developed a focused program with the DISC profiling model as the foundation for activities that explored our interactions with each other and developed new understandings and tolerance. The program was developed in collaboration with me and I was very happy with the final training day which was very full, but was also delivered in a casual, friendly and fun way. Perfect for our organisation!

Since the training my staff have commented on feeling more connected to the team and the general improvement of morale in our office. I would have no hesitation in recommending achieving SYNERGY to other Managers in all sectors as well as the Not for Profit Sector.

Shaun Mays – WA Division Manager of Canteen

testimonial
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