Achieving Synergy - Displaying items by tag: conflict

Have you ever reached a point in communication where things are just bad, to put it mildly? Despite our best intentions, communication can break down. If issues are not rectified, trust and relationships deteriorate to the point where people—good people—become antagonistic and aggressive in their communication. This happens in personal lives, and it happens at work.

A number of years ago, I was called in to help a client. The client was a large resources company here in Perth that worked closely with external service providers. At that time, a lot of work in the industry was being completed by external service providers, so the operating company needed to work extremely closely with external organisations on a daily basis. And, they needed efficient, effective, deep, and healthy communication for this to be a success. In this instance, the communication was failing in all areas and project disaster was a very real and rapidly approaching possibility. Read on to discover how we worked through the conflict and got the team on track to success. 

Published in Teams
testimonial

Aileen was able to customise our program to our needs throughout the day and she ensured that our experience was as engaging and useful as possible. The team connected with the program throughout the day by using interactive and theoretical activities. We were able to gain a better understanding of how our work preferences and communication styles worked with everyone else in the team.

achieving SYNERGY’s program left a strong impact at Pilbara Joblink – the team continually talk about the day and their new found understanding of how best to interact to get their required outcomes.

Maggie Beattie - Operations Manager Pilbara Joblink

testimonial
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